Each month Human Factors International (HFI) highlights the successes and achievements of a different member of their Certified Usability Analyst (CUA) community and our very own Thanh Nguyen, Director of Website Usability, was selected for the Month of April. This featured spot was given to her based on her extraordinary ability to successfully design interfaces for the end user, and the incredible thought leadership role she’s demonstrated within the industry.
Thanh Nguyen
Thanh Nguyen is an HFI certified expert with an educational background in cognitive and computer science. Presenting at numerous industry conferences, Thanh is considered an authority on website usability and is known for her expert execution of SEO-driven usability solutions.
Jegan Chen
Jegan is a Usability Analyst at BusinessOnLine with extensive experience in the fields of web development and human-computer interaction. Specifically, he has research experience focusing on user-centered design, contextual inquiry, accessibility, and real-world focus groups. Jegan has a B.S. from UCSD in Cognitive Science and Neuroscience.
Shanshan Ma
Shanshan has extensive research experience in understanding how human beings organize and find information on the Internet and in their own personal computing environment. Her expertise includes designing and conducting user research, handheld device and Web site usability, and user experience consulting. Shanshan received her Ph.D. degree in the area of Human-Computer Interaction from Drexel University.